Shipping policy

Last updated: March 2026

We ship worldwide (or to select international destinations).

Order Processing

• Orders are processed within 1–3 business days (excluding weekends/holidays).
  
  

• Custom or made-to-order items may take longer (notified at checkout).
  
  

Shipping Times & Costs

Shipping rates are calculated at checkout based on weight, destination, and carrier.

Estimated delivery:

• Domestic (US): 3–7 business days.
  
  

• International: 10–30 business days (customs delays possible).
  
  

Free shipping may apply on orders over $50 in eligible regions (shown at checkout).

Tracking

• Tracking numbers are sent via email once your order ships.
  
  

• Check your spam folder if you don't receive it.
  
  

Important Notes

• Delivery times are estimates only – delays can occur due to carriers, weather, customs, or high-volume periods.
  
  

• We are not responsible for lost packages after delivery confirmation or customs fees/taxes for international orders.
  
  

• If your package is lost or damaged in transit, contact us with your tracking number – we will assist with claims.
  
  

For questions about your shipment, email help@thornfieldtimepieces.shop